Careers

We have a fantastic opportunity for someone who has previous experience as an Office Manager, Assistant Office Manager, Team Leader or Supervisor position with proven track record in delivering exceptional customer service.

If you are someone who leads by example, demonstrates professionalism and encourages a collaborative and supportive team environment. Then look no further… This role is essential to the smooth running of the Consumer Direct Services Office and a chance to shape how the office runs in the future working alongside the Sales Office Manager. 

The following skills and attributes are required: 

• A great energy with a drive to succeed
• A proactive and confident nature 
• The ability to be highly flexible 
• Experience in running or assisted in the running of an office 
• Strong communicational skills both written and verbal 
• An exceptional eye for detail 
• Has the ability to be calm under pressure and proficient at handling a multitude of tasks 
• Strong interpersonal skills with all levels of an organisation 
• Has the ability to manage time in an efficient way 
• Excellent customer service skills 
• A solid understanding of Microsoft Office, Word and Excel in particular 
• Ability to be hands–on with Ad-hoc duties For the Office Manager role, there are plenty of opportunities for you to be able to use your organisation skills to maintain the smooth running of the office. 

Duties to include: 

• To take leadership responsibility for the recruitment, management, communication, coaching and development of team members to ensure that objectives are met and that the team feel highly valued and motivated.
• To assist in ensuring sufficient and optimised operational capability are in place through effective planning, resource management and performance monitoring and reviews.
• Implementing and maintaining procedures 
• Supporting and working alongside the Sales Office Manager.

This is a wonderful opportunity for an Assistant Manager with proven experience of running/assisted running of an office and managing staff on a day to day basis to become the focal point of the office. 

You will have a wide range of responsibilities meaning that every day will be different - this will include everything from managing an office of 15-20 members of staff to supporting executive level directors. 

You will report directly to The Sales Office Manager.

Please apply in writing, enclosing a current CV and daytime contact number to:
Personnel, Gardners Books Ltd, 1 Whittle Drive, Eastbourne, East Sussex BN23 6QH

We are looking to grow our Sales Support Team with an enthusiastic literate person who is capable of handling direct telephone & email communication with our varied customer base.

We are now recruiting for a sales support position within our Sales Office, the office is primarily responsible for the day to day processing of orders, promotions and queries via telephone and email. This role is a key one that helps build a long-term relationship with our customers who expect exceptional customer service.

The successful applicant should have:

• Excellent communication skills, verbally and written
• Worked in an office environment (ideally but not essential)
• To be comfortable talking to customers on the telephone
• Good knowledge of Microsoft Office, including Outlook & Excel is essential
• Self-motivated

The role is office based in Eastbourne with full training provided.

Working hours: Monday - Friday 09:00 - 17:30 with 1 in 8 saturdays required. The role is full time.

Please apply in writing, enclosing a current CV and daytime contact number to: 
Personnel, Gardners Books Ltd, 1 Whittle Drive, Eastbourne, East Sussex, BN23 6QH